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Terms of Service

Effective date: January 2025

These Terms of Service govern your use of the AutoSpec Pro website, mobile app, and related services.

By using AutoSpec Pro, you agree to these Terms.

1. About AutoSpec Pro

AutoSpec Pro is a platform that helps users access vehicle-related tools, connect with specialist garages, manage vehicle records, and use optional support features.

2. Eligibility

You must be at least 18 years old, or otherwise legally able to enter into these Terms, to use AutoSpec Pro.

3. Your account

You are responsible for keeping your login details secure and for all activity that takes place under your account.

You must provide accurate and up-to-date information.

4. Platform role

AutoSpec Pro is a technology platform. Unless explicitly stated otherwise, we do not carry out repairs ourselves and we do not guarantee that any third-party garage, partner, or provider will accept, diagnose, repair, or resolve a vehicle issue.

Any agreement for repair, roadside work, diagnostics, towing, or related services may be between you and the relevant third-party provider.

5. Quotes, estimates, and service information

Any prices, estimates, timings, fit explanations, or service descriptions shown in AutoSpec Pro are for general guidance unless explicitly confirmed by the relevant provider.

Final pricing, timing, repair scope, and service terms may vary.

6. Vehicle information

You are responsible for ensuring that any vehicle information you provide, including registration details, ownership-related information, and uploaded documents, is accurate and lawful to share.

7. Acceptable use

You agree not to:

  • misuse the app or website
  • submit false or misleading information
  • interfere with the operation or security of the platform
  • upload unlawful, abusive, fraudulent, or infringing content
  • use the platform to harass, threaten, or mislead others

We may suspend or remove access where we believe these Terms have been breached.

8. Subscriptions and payments

Some features may require a paid subscription or separate plan.

Where subscriptions apply:

  • charges will be explained before purchase
  • access may depend on an active subscription
  • renewals, cancellations, and refunds may be subject to the relevant app store or payment provider terms

9. No guarantee of uninterrupted availability

We aim to keep AutoSpec Pro available and functioning properly, but we do not guarantee uninterrupted, error-free, or always-available service.

10. Limitation of liability

To the fullest extent permitted by law, AutoSpec Pro is not liable for indirect, incidental, or consequential losses arising from your use of the platform.

Nothing in these Terms excludes liability that cannot be excluded by law.

11. Intellectual property

All content, branding, design, and platform materials belonging to AutoSpec Pro remain our property or the property of our licensors, unless otherwise stated.

12. Third-party links and providers

We may display third-party providers, garages, or external links. We are not responsible for the services, content, or conduct of those third parties.

13. Termination

We may suspend or terminate your access if we reasonably believe you have breached these Terms or misused the platform.

14. Changes to these Terms

We may update these Terms from time to time. Continued use of the platform after changes are posted means you accept the updated Terms.

15. Contact

For questions about these Terms, contact us at support@autospec.uk.