AutoSpec Pro respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile app, and related services.
1. Who we are
AutoSpec Pro is a vehicle support and specialist-matching platform that helps drivers find garages, manage vehicle records, and access related support features.
If you have any privacy questions, please contact us at:
Email: [email protected]
Website: autospec.uk
2. What information we collect
We may collect the following information:
- your name
- your email address
- your phone number
- your postcode or location
- your vehicle registration and vehicle details
- account details and login information
- messages, issue descriptions, and support requests
- uploaded files such as vehicle documents, invoices, images, or service records
- roadside incident details if you use support features
- subscription and billing status
- technical information such as device, browser, IP address, and usage data
- cookie and tracking preferences on our website
3. How we use your information
We use your information to:
- create and manage your account
- help you search for and connect with specialist garages
- provide vehicle-related tools and records
- process quote requests and booking-related actions
- support roadside or emergency-related features
- improve our app, website, and services
- respond to customer service and support requests
- manage subscriptions and account access
- protect our platform against fraud, misuse, and security issues
- comply with legal and regulatory obligations
4. How we share your information
We may share your information with:
- garages or service providers you choose to interact with through the platform
- roadside or support partners where relevant
- payment providers and platform infrastructure providers
- analytics, hosting, communications, or security providers
- professional advisers or authorities where required by law
We do not sell your personal data.
5. Legal basis for processing
Where UK data protection law applies, we process your information where necessary for:
- performing our contract with you
- our legitimate interests in running and improving AutoSpec Pro
- complying with legal obligations
- your consent, where consent is required
6. Data retention
We keep your personal information only for as long as reasonably necessary for the purposes set out in this policy, including account management, legal compliance, dispute resolution, fraud prevention, and service improvement.
7. Your rights
Depending on your location and applicable law, you may have rights to:
- access your personal information
- correct inaccurate information
- request deletion of your information
- object to certain processing
- restrict certain processing
- request a copy of your data
- withdraw consent where processing is based on consent
To exercise any of these rights, contact us at [email protected].
8. Security
We take reasonable technical and organisational steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-party services
Our platform may contain links to third-party websites, garages, or partners. We are not responsible for the privacy practices of third-party services.
10. Children
AutoSpec Pro is not intended for children, and we do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
12. Contact us
If you have any questions about this Privacy Policy, please contact:
Email: [email protected]
Website: autospec.uk